The CIO Of The Largest Customer Owned Health Insurer In The US Reinvents Himself And IT

Health Care Service Corporation is the largest customer owned health insurer in the U.S. and the fourth largest overall, operating through the Blue Cross and Blue Shield plans in five states: Illinois, Montana, New Mexico, Oklahoma, and Texas. Most are more familiar with Blue Cross Blue Shield than with HCSC, and they do go to market as Blue Cross Blue Shield in those five states. Like so many healthcare companies, HCSC is a company that has had a lot of change exacted upon it, whether through state and federal regulation, the changing practices and needs of customers, or dynamics of the competitive landscape.